Instructional Design Assistant

Instructional Design Assistant | 2018-19


About the position: In this position, I work as an Instructional Design Assistant in the Collaborate Faculty Resource Center, a campus-based drop-in help center for UCSB faculty. This position, housed in the Letters and Sciences Informational Technology Department, provides support for faculty members who need assistance using the campus Learning Management System or integrating informational technology tools such as i>Clicker, Zoom, or Virtual Lab. In addition to doing in-person consultations, responding to helpdesk inquiries, and leading outreach and training sessions on particular features, I also review and update the LMS knowledge base to facilitate user support.